Organic visits happen when potential customers find your business profile through unpaid search results. For example, someone searches for “coffee shops near me,” and your business pops up in the local pack or on Google Maps. These visits are valuable because they’re driven by relevance and trust, not ads.
The goal is to make your GBP so optimized and engaging that Google naturally ranks it higher, and customers are drawn to click, call, or visit your website.
Cost-Effective: You’re not paying for ads, so every visit is essentially “free.”
Trustworthy: Customers often trust organic results more than paid ads.
Local Visibility: Organic visits help you dominate local searches, which is crucial for brick-and-mortar businesses.
Fill Out Every Section: A complete profile is a ranking signal. Add your business name, address, phone number, website, hours, and attributes.
Use Keywords Naturally: Sprinkle local keywords into your business description, services, and posts. For example, if you’re a plumber in Austin, include phrases like “emergency plumber in Austin” or “affordable plumbing services near me.”
Choose the Right Categories: Pick categories that accurately describe your business. For example, if you run a bakery, choose “Bakery” as your primary category and “Coffee Shop” or “Dessert Shop” as secondary categories.
Ask for Reviews: After a positive interaction, kindly ask customers to leave a review. You can say, “We’d love your feedback!” and include a direct link to your review page.
Respond to Every Review: Thank customers for positive reviews and address negative ones with empathy and solutions. This shows you care and builds trust.
Highlight Reviews: Share glowing reviews on your website or social media to showcase your credibility.
Share Updates: Use the “Posts” feature to share promotions, events, new products, or helpful tips. For example, a hair salon could post, “Book your summer haircut today and get 20% off!”
Add Visuals: Include eye-catching photos or videos in your posts. A restaurant could post a mouthwatering photo of their special dish.
Use CTAs: Encourage action with phrases like “Call now,” “Book online,” or “Visit us today.”
Showcase Your Space: Upload high-quality photos of your storefront, interior, and team. Let customers “see” your business before they visit.
Highlight Products/Services: If you’re a bakery, post photos of your best-selling pastries. If you’re a gym, share shots of your equipment or classes.
Encourage User-Generated Content: Ask customers to share photos of their experience and tag your business.
In Your Description: Write a compelling business description that includes your location and services. For example, “We’re a family-owned coffee shop in downtown Seattle, serving locally roasted coffee and fresh pastries.”
In Your Posts: When you share updates, use phrases like “best pizza in Chicago” or “affordable yoga classes near me.”
In Your Services: List your services with local keywords. For example, a plumber could list “water heater repair in Dallas.”
List Your Business Everywhere: Make sure your business is listed on local directories like Yelp, Yellow Pages, and TripAdvisor. Consistency is key—your name, address, and phone number (NAP) should match everywhere.
Partner with Local Businesses: Collaborate with nearby businesses to cross-promote each other. For example, a florist could partner with a wedding venue.
Participate in Local Events: Sponsor or attend community events and share them on your GBP.
Collaborate with Influencers: Partner with local influencers to promote your business.
Join Local Groups: Be active in local Facebook groups, chambers of commerce, or networking events.
Pre-Answer Questions: Add common questions and answers to the Q&A section of your profile. For example, “Do you offer gluten-free options? Yes, we have a dedicated gluten-free menu!”
Monitor and Respond: Check the Q&A section regularly and provide helpful answers to new questions.
Use GBP Insights: Check how customers are finding your business (search vs. maps), what actions they’re taking (calls, website visits, direction requests), and which search terms they’re using.
Adjust Your Strategy: If you notice more people are searching for “vegan restaurants near me,” consider adding vegan options or highlighting them in your posts.
On Your Website: Add a “Find Us on Google” button or embed a Google Map.
On Social Media: Share your GBP link on Facebook, Instagram, and LinkedIn.
In Your Email Signature: Include a link to your GBP in your email signature.
Be Consistent: Update your profile regularly with fresh content, photos, and posts.
Stay Active: Respond to reviews, messages, and questions promptly.
Monitor Competitors: See what’s working for competitors and find ways to stand out.
Imagine you own a small bookstore in Portland. Here’s how you could generate organic visits:
Optimize Your Profile: Use keywords like “independent bookstore in Portland” and add photos of your cozy reading nooks.
Post Regularly: Share updates like “Join us for our weekly book club every Thursday at 7 PM!”
Encourage Reviews: Ask customers to leave reviews after they attend an event or make a purchase.
Engage Locally: Partner with a nearby coffee shop to host joint events and cross-promote each other.
By following these steps, you’ll not only generate more organic visits but also build a strong, trustworthy presence in your local community. It’s all about being visible, engaging, and providing value to your customers.
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